57 – 61 Burleigh Street,
CB1 1DJ, Cambridge, UK
+44 (0)1223 464364
(Mon-Fri, 8:30am – 5:00pm)
(For use outside of office hours only)
*If the line is busy, please try again.
What is MyEC?
MyEC is a personalised study tool and powerful learning companion throughout your EC journey. It also offers information about your EC centre, accommodation and information about living in your chosen destination.
Your Online Placement Test
When can I access MyEC?
You will have access to MyEC as soon as you receive your booking confirmation. Start by logging in here: https://signin.ecenglish.com/student
I want an EC airport transfer, can I arrive at any time?
If you have booked accommodation with EC you must arrive at the airport between 08:00 and 20:00. Late/early arrivals may be asked to book alternative accommodation
What information do I need to give to book an airport transfer?
Please provide your flight number, arrival time, terminal and airport of origin – minimum 2 weeks in advance
Who will I meet at the airport?
You will meet an EC transportation representative holding sign with the EC logo and your name. They will be waiting for you at Arrivals.
What should I do if I cannot find the EC representative?
If after 10 minutes you cannot see the EC representative, just call +44 (0)7966976513 (from the information desk or a mobile phone). (Useful phrase to use: Hi, My name is (Maria Angeli). I am from (Italy). My student number is (123456). I cannot find my EC representative. I am at the information desk.)
What should I do if I have missed my flight or my flight is delayed?
You should notify EC by calling +44 (0)7966976513 (from the information desk or a mobile phone) to rearrange your transfer time and avoid additional cost. (Useful phrase to use: My name is (Maria Angeli). I am from (Italy). My student number is (123456) and my flight has been changed. My new flight number is (1234) arriving at (time).
What should I expect at my EC accommodation?
You will receive a warm, personal welcome, whether you have booked home stay or residence. All our hosts are fully briefed on how to make you feel comfortable and prepared for your first day of lessons. In our residences, an EC representative will be available at the weekend to help and answer any questions.
How can I find my way to school?
You can find this information on your EC Accommodation Profile, or feel free to ask your hosts or residence staff.
What if I haven’t booked EC accommodation?
The school is located on Burleigh Street in the centre of town. You can take any bus to the city centre and then walk across Christ’s Piece (around 10 minutes) to Burleigh Street.
What time should I arrive?
From 8.00am to 9.00am
What should I bring with me?
It’s important to bring these documents with you on your first day:
• Passport with Visa or just Passport if you’re on a short term visitor visa
• Your credit card to pay a deposit if you have booked an EC Residence
What can I expect on my first day?
You’ll experience the best possible welcome into your EC Homestay or residence on your first day. Enjoy undivided staff attention in a relaxed, friendly atmosphere. Here’s what your first day will include:
You will receive your timetable by 12:30
What happens on public holidays?
Schools do not open on public holidays, so if Monday is a public holiday, your first day at the school will be on Tuesday. Public holidays are listed below:
2022 Public Holidays on a weekday:
03 Jan, 15 Apr, 18 Apr, 02 May, 02 Jun, 03 Jun, 29 Aug, 26 Dec, 27 Dec
What do I do if public transportation is temporarily unavailable?
In case of bad weather, public transport strikes etc, please check the EC Cambridge Facebook page for any important updates or call the emergency number.
What will my timetable be?
We will be providing the timetable during and after the Virtual Induction the Friday before the classes start.
This is a sample timetable, times may change and are not guaranteed. All class times also include a minimum of a 10 min break, taken at staggered times in the lessons. Please speak with your booking agent for more details about school specific times.
|09:00 - 10:30||Core Block 1||Core Block 1||Core Block 1||Core Block 1||Core Block 1|
|10:30 - 10:45||BREAK|
|10:45 - 12:15||Core Block 2||Core Block 2||Core Block 2||Core Block 2||Core Block 2|
|12:15 - 13:00||BREAK|
|13:00 - 14:30||Special focus lessons|
|After school||Language activities & social events/ free time/ study time|