63 Queen Square,
BS1 4JZ Bristol, UK
+44 117 938 8600
(Mon-Fri, 9:00am – 5:00pm)
(For use outside of office hours only)
+44 77 1356 1436
*If the line is busy, please try again.
What is MyEC?
MyEC is a personalised study tool and powerful learning companion throughout your EC journey. It also offers information about your EC centre, accommodation and information about living in your chosen destination.
When can I access MyEC?
You will have access to MyEC as soon as you receive your booking confirmation. Start by logging in here: https://signin.ecenglish.com/student
Your Online Placement Test
I want an EC airport transfer, can I arrive at any time?
If you have booked accommodation with EC you must arrive at the airport between 08:00 and 20:00. Late/early arrivals may be asked to book alternative accommodation
What information do I need to give to book an airport transfer?
Please provide your flight number, arrival time, terminal and airport of origin – minimum 2 weeks in advance
Who will I meet at the airport?
You will meet an EC transportation representative holding a sign with student’s name at the arrivals.
What should I do if I cannot find the EC representative?
If after 10 minutes you cannot see the EC representative, just call the EC emergency phone +44 77 1356 1436 (from the information desk or a mobile phone). (Useful phrase to use: Hi, My name is (FULL NAME). I am from (COUNTRY). My student number is (STUDENT NO.). I cannot find my EC representative. I am at the information desk.)
What should I expect at my EC accommodation?
You will receive a warm, personal welcome, whether you have booked homestay or residence. All our hosts are fully briefed on how to make you feel comfortable and prepared for your first day of lessons. In our residences, a representative will be available at the weekend to help and answer any questions.
First Sunday Activities
What should I do on the Sunday before school starts?
You will have the option of participating in activities arranged by EC. This is an opportunity to meet other new EC students, relax and be introduced to your new city together. With an EC staff member on hand, you can also ask any questions you may have. We will notify you of the Sunday activity schedule around 2 weeks before you start school.
How can I find my way to school?
You can find this information on your EC Accommodation Profile, or feel free to ask your Homestay provider or residence.
What if I haven’t booked EC accommodation?
You can check on the Traveline South West’s website and/or also the First Group Bus’ website and plan your journey from your accommodation. For more information on prices, please click on the links.
What time should I arrive?
What should I bring with me?
It’s important to bring these documents with you on your first day:
• Visa and Passport.
• Financial Guarantee Letter if you are sponsored by the government.
• Your credit/debit card to pay any Accommodation or Tuition outstanding
What can I expect on my first day?
You’ll experience the best possible welcome into the EC family on your first day. Enjoy undivided staff attention in a relaxed, friendly atmosphere. Here’s what your first day will include:
What happens on public holidays?
Schools do not open on public holidays, so if Monday is a public holiday, your first day at the school will be on Tuesday. Public holidays are listed below:
2023 Public Holidays on a weekday: 02 Jan, 07 Apr, 10 Apr, 01 May,
08 May, 29 May, 28 August,
25 Dec & 26 Dec
What do I do if public transportation is temporarily unavailable?
In case of bad weather, public transport strikes etc, please check the EC Bristol Facebook page for any important updates or call the emergency number.
What will my timetable be?
This is a sample timetable, times may vary between morning and afternoon. Morning lessons only are not guaranteed. We try our utmost to adhere to the timetables below at all times, but please note they are subject to change without notice.
General English (20 lessons/week) : Core Classes (Mon-Fri),
Intensive English (30 lessons/week) : Core Classes (Mon-Fri) & Special Focus Classes (Mon-Fri)
|09:00 - 10:30||Core Block 1 (Group A)||Core Block 1 (Group B)||Core Block 1 (Group A)||Core Block 1 (Group B)||Core Block 1 (Group A)|
|10:30 - 10:45||BREAK|
|10:45 - 12:15||Core Block 2 (Group A)||Core Block 2 (Group B)||Core Block 2 (Group A)||Core Block 2 (Group B)||Core Block 2 (Group A)|
|12:15 - 13:00||BREAK|
|13:00 - 14:30||Special focus lessons|
|14:30 - 14:45||BREAK|
|14:45 - 16:15||Core Block 1 (Group B)||Core Block 1 (Group A)||Core Block 1 (Group B)||Core Block 1 (Group A)||Core Block 1 (Group B)|
|16:15 - 16:30||BREAK|
|16:30 - 18:00||Core Block 2 (Group B)||Core Block 2 (Group A)||Core Block 2 (Group B)||Core Block 2 (Group A)||Core Block 2 (Group B)|
|After school||Language activities & social events/ free time/ study time|
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