570 Dunsmuir Street,
2nd Floor, Vancouver,
BC, V6B 1Y1, Canada
+1 604 683 1199 (Mon-Fri, 8:15am – 6:00pm)
For use outside of office hours only
What is MyEC?
MyEC is a personalized study tool and powerful learning companion throughout your EC journey. It also offers information about your EC centre, accommodation and information about living in your chosen destination.
Your Online Placement Test
When can I access MyEC?
You will have access to MyEC when you receive your booking confirmation. Start by logging in here: https://signin.ecenglish.com/student
Who will I meet at the airport?
If you booked a transfer, an EC representative will be waiting for you at the Vancouver Airport in the designated meeting points described below. Please check if your flight arrives at the International or the Domestic Terminal as the meeting points are different and refer to the detailed instructions below.
What should I do if I cannot find the EC representative?
If after 10 minutes you cannot see the EC representative, just call +1 604.988.7639 or text/WhatsApp +1.778.773.5466 (from the public phone, information desk or a mobile phone). Useful phrase to use: Hi, My name is (Maria Angeli). I am from (Italy). My student number is (123456). I cannot find my EC representative. I am at the information desk.
What should I do if I have missed my flight or my flight is delayed?
If your flight has changed or you missed your flight you should notify EC Transfer Representative by calling +1 604.988.7639 or text/WhatsApp +1.778.773.5466 (from the information desk or a mobile phone) to rearrange your transfer time and avoid additional cost. Useful phrase to use: My name is (Maria Angeli). I am from (Italy). My student number is (123456) and my flight has been changed. My new flight number is (1234) arriving at (time).
If your flight has been delayed but you will come in the same flight (flight number did not change) you do not need to call us.
What should I do if I haven’t booked an EC transfer?
Take the SkyTrain, Canada Line. This will bring you to a number of different transportation stations in order for you to make your way to your accommodation. You can also take a taxi from right outside the airport. All taxis have fixed fares depending on your destination. You can find out your fare by looking here.
What should I do on the Sunday before school starts?
Now is a good time to take MyEC English Online Test if you have not already. It is important to complete this test before you start school on Monday.
How can I find my way to school?
You can find this information on your EC Accommodation Profile, or feel free to ask your host family.
What if I haven’t booked EC accommodation?
You can use the Trip Planner and enter in the school address as your destination.
What time should I arrive?
School Hours: Mon-Fri, 9:30 – 16:00
Please arrive at 9:15 am on your first day. Ring 200 on the buzzer key pad on the left side of the main entrance located at 570 Dunsmuir Street.
What should I bring with me?
It’s important to bring the following with you on your first day:
What can I expect on my first day?
All students will still be met with a warm welcome from the school.
Here’s what your first day will include:
What will my timetable be?
You will receive your timetable and books at the school. This will consist of:
What happens on public holidays?
Schools do not open on public holidays, so if Monday is a public holiday, your first day at the school will be on Tuesday. Public holidays are listed below:
2022 Public Holidays on a weekday:
11 Nov, 26 Dec, 27 Dec
2023 Public Holidays on a weekday:
02 Jan, 20 Feb, 07 Apr, 22 May, 03 Jul, 07 August, 04 Sep, 29 Sep, 09 Oct, 10 Nov, 25 Dec & 26 Dec
What do I do if public transportation is temporarily unavailable?
In case of bad weather, public transport strikes etc, please check the EC Vancouver page on social media or Teams for any important updates.
While you are in Vancouver
If you have any problems, please do not hesitate to call our emergency phone number: +1 604-441-0290
What will my timetable be?
This is a sample timetable, times may vary between morning and afternoon. Morning lessons only are not guaranteed.
General English (20 lessons/week) : Core Classes (Mon-Fri)
Semi-Intensive English (24 lessons/week) : Core Classes (Mon-Fri) & Special Focus Classes (Tue & Thu)
Semi-Intensive English (26 lessons/week) : Core Classes (Mon-Fri) & Special Focus Classes (Mon, Wed & Fri)
Intensive English (30 lessons/week) : Core Classes (Mon-Fri) & Special Focus Classes (Mon-Fri)
|09:00 - 10:30||Core Class A||Core Class A||Core Class A||Core Class A||Core Class A|
|10:30 - 10:45||Break|
|10:45 - 12:15||Core Class A||Core Class A||Core Class A||Core Class A||Core Class A|
|12:15 - 12:45||Break|
|12:45 - 14:15||Special Focus