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EC Vancouver 30+ Pre-Arrival to First Day

School Number

+1 604 683 1199 (Mon-Fri, 8:15am – 6:00pm)

Transfers (changes, can`t find my driver):
Calls: +1 604 988 7639
Whats App: +1 778 773 5466
No need to call for flight delays, we will check it 

Emergency Number

(For use outside of office hours only)

+1 604-441-0290


EC Vancouver, 570 Dunsmuir Street, 2nd Floor, Vancouver, BC, V6B 1Y1, Canada


We have compiled the latest Canadian safety regulations information in our presentation outlining the “new normal” for our schools in Canada. While we have had to make some adjustments to teaching in the time of COVID-19, we promise to deliver EC excellence as always.
Canada Entry Requirements
All travellers entering Canada are required to be fully vaccinated, have taken the pre-departure PCR test and take the arrival test. They must self-isolate until they receive the negative result of the arrival Covid test.
Please read more information here. Visit here for updates on COVID restrictions for British Colombia.

What is EC Online? 
EC Online is a personalized study tool and powerful learning companion throughout your EC journey. It also offers information on the latest covid guidelines, information about your EC centre, accommodation and information about living in your chosen destination.

Please Complete Your Online Placement Test before Arrival

  • To help us place you in the right level when you start studying with us, you must complete your Online Placement test before you arrive at school. 
  • If you do not complete this test before your first day, you may miss some of the first day activities and/or class time as this test must be completed before you start class. 
  • The Online Placement Test focuses on Reading, Writing and Use of English (Grammar and Vocabulary) and consists of 66 questions. 
  • Your speaking level will be assessed on your first day in school 
  • For the instructions on how to complete your Online Placement Test, please click here  

When can I access EC Online? 
You will have access to EC Online as soon as you receive your booking confirmation. Start by logging in here:

What else must I do on EC Online before my arrival? 
  • Complete your Important Personal Details Form
  • Download Microsoft Teams
  • Complete yout Needs Analysis Form
  • Complete your placement test  
  • Fill in the pre-arrival survey
  • Access a bank of study materials to start learning before you even leave home



If you booked a transfer, an EC Representative will be waiting for you at the Vancouver Airport in the designated meeting points described below. Please check if your flight arrives to the International or the Domestic Terminal as the meeting points are different and refer to the detail instructions below (please refer to point number 1 for International arrivals and to point number 2 for Domestic arrivals). Below you can also find more instructions of what to do you if you cannot find the EC representative (point number 3) or what do to if your flight details have changed (point number 4).

If you are at International arrivals, you will meet an EC Transfer Representative wearing a yellow T-shirt after you walk through 2 sets of automatic glass doors (see map below). They will be holding a Yellow sign with the EC logo on it and standing in front of 2 large wooden statues in the Main Public Arrivals Area (please refer to the map below)


If you are at Domestic Arrivals, collect your bag from the baggage carousel and wait in that area (see map below). You will see an EC Transfer Representative wearing a bright yellow T-shirt and holding a Yellow sign with the EC logo on it.


3. NOT FINDING YOUR EC REPRESENTATIVE What should I do if I cannot find the EC representative? If after 10 minutes you cannot see the EC representative, just call +1 604.988.7639 or text/WhatsApp +1.778.773.5466 (from the public phone, information desk or a mobile phone). (Useful phrase to use: Hi, My name is (Maria Angeli). I am from (Italy). My student number is (123456). I cannot find my EC representative. I am at the information desk.)
4.CHANGE OF FLIGHTS OR MISSED FLIHTS What should I do if I have missed my flight or my flight is delayed? If your flight has changed or you missed your flight you should notify EC Transfer Representative by calling +1 604.988.7639 or text/WhatsApp +1.778.773.5466 (from the information desk or a mobile phone) to rearrange your transfer time and avoid additional cost. (Useful phrase to use: My name is (Maria Angeli). I am from (Italy). My student number is (123456) and my flight has been changed. My new flight number is (1234) arriving at (time). 
If you flight has been delayed but you will come in the same flight (flight number did not change) you do not need to call us.

What should I do if I haven’t booked an EC transfer?
Take the SkyTrain, Canada Line. This will bring you to a number of different transportation stations in order for you to make your way to your accommodation. You can also take a taxi from right outside the airport. All taxis have fixed fares depending on your destination. You can find out your fare by looking here.

Arrival at EC Accommodation

What should I expect at my EC accommodation? 
You will receive a warm, personal welcome, whether you have booked home stay or residence. All our hosts are fully briefed on how to make you feel comfortable and prepared for your first day of lessons. In our residences, an EC representative will be available at the weekend to help and answer any questions. 

First Sunday Activities

What should I do on the Sunday before school starts? 
Kindly note that due to COVID-19 all Sunday activities have been suspended and we will only be organising online meetings when you have any queries. If you would like to speak to us, please contact us on EC Vancouver Virtual Reception. Now is a good time to take the EC Online English Test if you have not already. It is important to complete this test before you start school on Monday.

Your First Day at School

How can I find my way to school?
You can find this information on your EC Accommodation Profile, or feel free to ask your host family or residence.

What if I haven’t booked EC accommodation? 
There a number of different SkyTrain lines that arrive to the school
- Canada Line (Vancouver City Centre Station)
- Millennium Line (Granville Street Station)
- Expo Line (Granville Street Station)
There are also a number of different bus routes that will take you here.
You can use the Trip Planner and enter in the school address as your destination.
What time should I arrive? 
School Hours: Mon-Fri, 9:30 - 16:00
Please arrive at 9:15 am on your first day. Ring 200 on the buzzer key pad on the left side of the main entrance located at 570 Dunsmuir Street.
What should I bring with me? 

What should I bring with me? 
It’s important to bring these documents with you on your first day:
  • Visa and passport
  • Proof of health insurance covering length of programme.This is required for you to start lessons
  • Proof of vaccination
  • Face mask/face covering and hand sanitiser
  • Your own notebook, pens, and laptop/ mobile tablet

What can I expect on my first day? 
You’ll experience the best possible welcome into the EC family on your first day. Enjoy undivided staff attention in a relaxed, friendly atmosphere. Here’s what your first day will include:

  • Detailed schedule of the day
  • Orientation talk
  • The remainder of your placement test (speaking )
  • ‘How We Learn’ – Session on how you’ll succeed with EC, including our teaching styles and methods
  • ‘Living in our City’ – Session on local sights and useful information about the area
What will my timetable be? 
You will receive your personalised timetable at school during your first day

Frequently Asked Questions

What happens on public holidays? 
Schools do not open on public holidays, so if Monday is a public holiday, your first day at the school will be on Tuesday. Public holidays are listed below:

2021 Public Holidays on a weekeday:11 November, 24  and 27 December

2022 Public holidays on a weekday:
03 Jan, 21 Feb, 15 Apr, 23 May, 01 Jul, 01 Aug, 05 Sep, 10 Oct, 11 Nov, 26 Dec, 27 Dec

What do I do if public transportation is temporarily unavailable?  
In case of bad weather, public transport strikes etc, please check the EC Vancouver 30+ page for any important updates or call the emergency number.


 This is a sample timetable, times may change and are not guaranteed.

General English (20 lessons/week) : Core Classes (Mon-Fri)
Semi-Intensive English (24 lessons/week) : Core Classes (Mon-Fri) & Special Focus Classes (Tue & Thu)
Intensive English (30 lessons/week) : Core Classes (Mon-Fri) & Special Focus Classes (Mon-Fri)