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EC Toronto 30+ Pre-Arrival to First Day

School Number

 +1 416 488 2200 (Mon-Fri, 8:30am – 5:30pm)

Emergency Number

(For use outside of office hours only)

+1 416 209 8331 *If line is busy, please try again.


 EC Toronto , 124 Eglinton Ave West , Suite 400 , Toronto , Ontario M4R 2G8 , Canada


EC Online
What is EC Online? 
EC Online is a personalized study tool and powerful learning companion throughout your EC journey. Please see: Pre-arrival instructions.

When can I access EC Online? 
You will have access to EC Online as soon as you receive your booking confirmation. Start by logging in here:

When can I do with EC Online? 
  • Complete your placement test  
  • Fill in the pre-arrival survey
  • Access a bank   of study materials to start learning before you even leave home


Arrival at Airport
I want an EC airport transfer, can I arrive at any time? 
If you have booked accommodation with EC you must arrive at the airport between 08:00 and 20:00. Late/early arrivals may be asked to book alternative accommodation.

What information do I need to give to book an airport transfer? 
Please provide your flight number, arrival time, terminal and airport of origin – minimum 2 weeks in advance 

Who will I meet at the airport? 
You will meet an EC transportation representative holding an EC sign outside the arrivals gate.

What should I do if I cannot find the EC representative?
If after 10 minutes you cannot see the EC representative, just call 416 209 8331 (from the information desk or a mobile phone). (Useful phrase to use: Hi, My name is (Maria Angeli). I am from (Italy). My student number is (123456). I cannot find my EC representative. I am at the information desk.)

What should I do if I have missed my flight or my flight is delayed? 
You should notify EC by calling 416 209 8331 (from the information desk or a mobile phone) to rearrange your transfer time and avoid additional cost. (Useful phrase to use: My name is (Maria Angeli). I am from (Italy). My student number is (123456) and my flight has been changed. My new flight number is (1234) arriving at (time). 
What should I do if I haven’t booked an EC transfer?
The Union Pearson Express Train (UP Express) runs from the airport to Union Station every 15 minutes. You can get more information here: The Toronto Transit Commission (TTC) also has express bus and subway service at the airport. You can get more information here:

Arrival at EC Accommodation

What should I expect at my EC accommodation? 
You will receive a warm, personal welcome, whether you have booked home stay or residence. All our hosts are fully briefed on how to make you feel comfortable and prepared for your first day of lessons. In our residences, an EC representative will be available at the weekend to help and answer any questions. 

First Sunday Activities

What should I do on the Sunday before school starts? 
You will have the option of participating in activities arranged by EC. This is an opportunity to meet other new EC students, relax and be introduced to your new city together. With an EC staff member on hand, you can also ask any questions you may have. We will notify you of the Sunday activity schedule around 2 weeks before you start school.

Your First Day at School



Frequently Asked Questions

What happens on public holidays? 
Schools do not open on public holidays, so if Monday is a public holiday, your first day at the school will be on Tuesday. Public holidays are listed below

2017 Public Holidays on a weekday: 02 Jan, 14 Apr, 22 May, 23 Jun, 30 Jun, 04 Sep, 09 Oct, 10 Nov, 25 Dec, 26 Dec
2018 Public Holidays on a weekday:  01 Jan, 19 Feb, 21 May, 02 Jul, 06 Aug, 03 Sep, 08 Oct, 11 Nov , 24 Dec, 25 Dec

What do I do if public transportation is temporarily unavailable?  
In case of bad weather, public transport strikes etc, please check the EC Toronto Facebook page for any important updates or call the emergency number.








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Special Focus Classes


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Please note that this is a sample timetable and variations may occur.