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EC London 30+ Pre-Arrival to First Day

School Number

+44 (0) 20 7242 3787 (Mon-Fri, 8:30am – 5:00pm)

Emergency Number

(For use outside of office hours only)

+44 (0) 7983 773121 *If line is busy, please try again.


EC London 30+, Euston House, 24 Eversholt Street, London, NW1 1AD, UK


We have compiled the latest UK safety regulations information in our presentation outlining the “new normal” for our schools in the UK. While we have had to make some adjustments to teaching in the time of COVID-19, we promise to deliver EC excellence as always. Please click here to view.

What is EC Online? 

EC Online is a personalized study tool and powerful learning companion throughout your EC journey. It also offers information on the latest covid guidelines, information about your EC centre, accommodation and information about living in your chosen destination.

Please Complete Your Online Placement Test before Arrival

  • To help us place you in the right level when you start studying with us, you must complete your Online Placement test before you arrive at school. 
  • If you do not complete this test before your first day, you may miss some of the first day activities and/or class time as this test must be completed before you start class. 
  • The Online Placement Test focuses on Reading, Writing and Use of English (Grammar and Vocabulary) and consists of 66 questions. 
  • Your speaking level will be assessed on your first day in school 
  • For the instructions on how to complete your Online Placement Test, please click here  

 Please note, due to COVID-19 it is important that you take your test online before your first day at school.

When can I access EC Online? 
You will have access to EC Online as soon as you receive your booking confirmation. Start by logging in here:

What else must I do on EC Online before my arrival? 

  • Complete your Important Personal Details Form
  • Download Microsoft Teams
  • Complete yout Needs Analysis Form
  • Complete your placement test  
  • Fill in the pre-arrival survey
  • Access a bank of study materials to start learning before you even leave home


Arrival at Airport
I want an EC airport transfer, can I arrive at any time? 
If you have booked accommodation with EC you must arrive at the airport between 08:00 and 20:00. Late/early arrivals may be asked to book alternative accommodation
What information do I need to give to book an airport transfer? 
Please provide your flight number, arrival time, terminal and airport of origin – minimum 2 weeks in advance.

Who will I meet at the airport? 
If you have booked a taxi transfer, your driver will be waiting for you at Arrivals holding a sign with your name

What should I do if I cannot find the EC representative?
If after 10 minutes you cannot see your driver, please contact our emergency number +44 (0) 7983 773121 (Useful phrase to use: Hi, My name is (Maria Angeli). I am from (Italy). My student number is (123456). I am waiting under the arrival sign.
What should I do if I have missed my flight or my flight is delayed? 
You should notify EC by calling +44 (0) 7983 773121 to rearrange your transfer time and avoid additional cost. Useful phrase to use: My name is (Maria Angeli). I am from (Italy). My student number is (123456) and my flight has been changed. My new flight number is (1234) arriving at (time). 
What should I do if I haven’t booked an EC transfer?
If you are travelling from Heathrow Airport to central London, The Heathrow Express is the fastest way to travel. Trains from Heathrow leave every 15 minutes and the journey to London Paddington takes about 15-20 minutes. Trains to London leave Heathrow Airport from approximately 5am until 11.55pm.

The Piccadilly line connects Heathrow Airport to central London and the rest of the tube system. The Tube is cheaper than the Heathrow Express or Heathrow Connect but it takes a lot longer. Tube services leave Heathrow every few minutes from approximately 5.10am (5.50am Sundays) to 11.45pm (11.30pm Sundays).
If you are travelling from Gatwick Airport, The Gatwick Express is the fastest rail link between the airport and central London. Non-stop trains run to and from London Victoria every 15 minutes and take 30 minutes (35 minutes on Sundays). Please visit the websites for more information on prices.
Arrival at EC Accommodation
What should I expect at my EC accommodation?
You will receive a warm, personal welcome, whether you have booked home stay or residence. All our hosts are fully briefed on how to make you feel comfortable and prepared for your first day of lessons. In our residences, an EC representative will be available at the weekend to help and answer any questions.
First Sunday Activities 
What should I do on the Sunday before school starts?
Kindly note that due to COVID-19 all Sunday activities have been suspended and we will only be organising online meetings when you have any queries. If you would like to speak to us, please contact us here. Now is a good time to take the EC Online English Test if you have not already. It is important to complete this test before you start school on Monday.

Your First Day at School

How can I find my way to school?
You can find this information on your EC Accommodation Profile, or feel free to ask your host family or residence. 

What if I haven’t booked EC accommodation? 
You can check on the Transport for London (TFL) website and plan your journey from your accommodation. Please click on the link for information on prices.
What time should I arrive? 
What should I bring with me? 
It’s important to bring the following with you on your first day:
  • It’s important to bring your passport/VISA (not a copy) with you on your first day.

What can I expect on my first day?
You’ll experience the best possible welcome into the EC family on your first day. Enjoy undivided staff attention in a relaxed, friendly atmosphere. Here’s what your first day will include:
• Detailed timetable of the day
• The remainder of your placement test (speaking and writing) 
• ‘How We Learn’ – Session on how you’ll succeed with EC, including our teaching styles and methods
• Welcome Talk
• Welcome activity Your first day will end at around 4:30pm – 6:00pm

What will my timetable be?
You will receive your timetable between 10.30am - 12:45pm (Intensive class) and (General English class)

Frequently Asked Questions

What happens on public holidays? 
Schools do not open on public holidays, so if Monday is a public holiday, your first day at the school will be on Tuesday. Public holidays are listed below:

2022 Public Holidays on a weekday:
02 May, 02 Jun, 03 June, 29 Aug, 26 Dec, 27 Dec

Click the links below for more detailed travel and safety information for the UK during COVID-19 
UK Government Guidelines for Coronavirus (COVID - 19)
Self-Isolation Lifted for Lower Risk Countries
UK Travel Corridors

What do I do if public transportation is temporarily unavailable?  
In case of bad weather, public transport strikes etc, please check the EC London 30+ Facebook page for any important updates or call the emergency number.

This is a sample timetable, times may change and are not guaranteed.