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EC Vancouver Pre-Arrival to First Day

School Number

+1 604 683 1199 (Mon-Fri, 8:15am – 6:00pm)
Emergency number:+1 604-441-0290
Transfers (changes, can`t find my driver):
Calls: +1 604 988 7639
Whats App: +1 778 773 5466
No need to call for flight delays, we will check it.


EC Vancouver, 570 Dunsmuir Street,
2nd Floor, Vancouver, BC, V6B 1Y1, Canada
Opening Hours: Mon-Fri, 9.30 - 16.00


We have compiled the latest Canadian safety regulations information in our presentation outlining the “new normal” for our schools in Canada. While we have had to make some adjustments to teaching in the time of COVID-19, we promise to deliver EC excellence as always.

Canada Entry Requirements
All travellers entering Canada are required to be fully vaccinated, have taken the pre-departure PCR test and take the arrival test. They must self-isolate until they receive the negative result of the arrival Covid test. Please read more information here. Visit here for updates on COVID restrictions for British Colombia.

What is EC Online? 
EC Online is a personalized study tool and powerful learning companion throughout your EC journey. It also offers information on the latest covid guidelines, information about your EC centre, accommodation and information about living in your chosen destination. Please Complete Your Online Placement Test before Arrival

  • To help us place you in the right level when you start studying with us, you must complete your Online Placement test before you arrive at school. 
  • If you do not complete this test before your first day, you may miss some of the first day activities and/or class time as this test must be completed before you start class. 
  • The Online Placement Test focuses on Reading, Writing and Use of English (Grammar and Vocabulary) and consists of 66 questions. 
  • Your speaking level will be assessed on your first day in school 
  • For the instructions on how to complete your Online Placement Test, please click here 

When can I access EC Online? 
You will have access to EC Online as soon as you receive your booking confirmation. Start by logging in here:

What else must I do on EC Online before my arrival? 

  • Complete your Important Personal Details Form
  • Download Microsoft Teams
  • Complete yout Needs Analysis Form
  • Complete your placement test  
  • Fill in the pre-arrival survey
  • Access a bank of study materials to start learning before you even leave home

Please note, due to COVID-19 it is important that you take your test online before your first days at school, please find the instructions on how to do the online test here.


(All students under 19 years old must book return airport transfers if arriving and departing between 8:00pm and 8:00am) 
Who will I meet at the airport?
If you booked a transfer, an EC Representative will be waiting for you at the Vancouver Airport in the designated meeting points described below. Please check if your flight arrives at the International or the Domestic Terminal as the meeting points are different and refer to the detailed instructions below.

What should I do if I cannot find the EC representative?
If after 10 minutes you cannot see the EC representative, just call +1 604.988.7639 or text/WhatsApp +1.778.773.5466 (from the public phone, information desk or a mobile phone). Useful phrase to use: Hi, My name is (Maria Angeli). I am from (Italy). My student number is (123456). I cannot find my EC representative. I am at the information desk.

What should I do if I have missed my flight or my flight is delayed?
If your flight has changed or you missed your flight you should notify EC Transfer Representative by calling +1 604.988.7639 or text/WhatsApp +1.778.773.5466 (from the information desk or a mobile phone) to rearrange your transfer time and avoid additional cost. Useful phrase to use: My name is (Maria Angeli). I am from (Italy). My student number is (123456) and my flight has been changed. My new flight number is (1234) arriving at (time). 
If you flight has been delayed but you will come in the same flight (flight number did not change) you do not need to call us.

What should I do if I haven’t booked an EC transfer?
Take the SkyTrain, Canada Line. This will bring you to a number of different transportation stations in order for you to make your way to your accommodation. You can also take a taxi from right outside the airport. All taxis have fixed fares depending on your destination. You can find out your fare by looking here.

Arrival at EC Accommodation

What should I expect at my EC accommodation? 
We are planning to offer homestay accommodation. All host families have been informed on how to provide a safe home for students, adhering to the guidelines on protecting the home and its occupants from COVID-19.

First Sunday Activities

What should I do on the Sunday before school starts? 
Kindly note that due to COVID-19 all Sunday activities have been suspended and we will only be organising online meetings when you have any queries. If you would like to speak to us, please contact us on EC Vancouver Virtual Reception. Now is a good time to take the EC Online English Test if you have not already. It is important to complete this test before you start school on Monday.

Your First Day at School

How can I find my way to school?
You can find this information on your EC Accommodation Profile, or feel free to ask your host family.

What if I haven’t booked EC accommodation? 
There are a number of different SkyTrain lines that arrive at the school
- Canada Line (Vancouver City Centre Station)
- Millennium Line (Granville Street Station)
- Expo Line (Granville Street Station)
There are also a number of different bus routes that will take you here.
You can use the Trip Planner and enter in the school address as your destination.
What time should I arrive?
School Hours: Mon-Fri, 9:30 - 16:00
Please arrive at 9:15 am on your first day. Ring 200 on the buzzer key pad on the left side of the main entrance located at 570 Dunsmuir Street.
What should I bring with me? 

It’s important to bring the following with you on your first day:

  • Visa and passport
  • Proof of health insurance covering length of programme.This is required for you to start lessons
  • Proof of vaccination
  • Face mask/face covering and hand sanitiser
  • Your own notebook, pens, and laptop/ mobile tablet
What can I expect on my first day? 
You’ll experience the best possible welcome into the EC family on your first day. Enjoy undivided staff attention in a relaxed, friendly atmosphere. Here’s what your first day will include:
  • Detailed schedule of the day
  • Orientation talk
  • The remainder of your placement test (speaking )
  • ‘How We Learn’ – Session on how you’ll succeed with EC, including our teaching styles and methods
  • ‘Living in our City’ – Session on local sights and useful information about the area
What will my timetable be? 
You will receive your personalised timetable at school during your first day

Frequently Asked Questions

What happens on public holidays? 
Schools do not open on public holidays, so if Monday is a public holiday, your first day at the school will be on Tuesday. Public holidays are listed below:

2022 Public Holidays on a weekday:
03 Jan, 21 Feb, 15 Apr, 23 May, 01 Jul, 01 Aug, 05 Sep, 10 Oct, 11 Nov, 26 Dec, 27 Dec

What do I do if public transportation is temporarily unavailable?  
In case of bad weather, public transport strikes etc, please check the EC Vancouver page on social media or Teams for any important updates.

While you are in Vancouver

  • Regularly and thoroughly clean your hands with an alcohol-based hand rub or with soap and water. We also advise you also carry hand sanitizer for personal use. 
  • You will be required to wear a face mask when you use all public transport and shops as well as communal areas in the school, please ensure you purchase a face mask prior to your arrival.
  • Please maintain at least a 2-metre distance between yourself and others. 
  • If you develop any of these symptoms; a high temperature, a new, continuous cough or a loss or change to your sense of smell or taste, or you suspect you have the virus, you should call 811 and follow the nurse’s instructions for testing and isolation times. Do not come to school if you are unwell. Please inform the school if you are unwell so we can support you and help you seek medical attention if necessary.

Upon arrival to Canada, you may be randomly selected to take an additional COVID test. If yes, then you should isolate and wait for the test results. You can come to school when you have proof of the negative test result.

If you have any problems, please do not hesitate to call our emergency phone number: +1 604-441-0290
Please visit here to see the latest travel requirements to enter Canada.

Sample of timetable:

This is a sample timetable, times may change and are not guaranteed.

General English (20 lessons/week) : Core Classes (Mon-Fri)
Semi-Intensive English (24 lessons/week) : Core Classes (Mon-Fri) & Special Focus Classes (Tue & Thu)
Intensive English (30 lessons/week) : Core Classes (Mon-Fri) & Special Focus Classes (Mon-Fri)