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EC Oswego Pre-Arrival to First Day

School Number

+1 315 312 4366 (Mon-Fri, 8:30am – 4:30pm) 

Emergency Number

(For use outside of office hours only)

+1 315 569 6409 *If line is busy, please try again.


EC Oswego , Mackin Complex , 53 Sheldon Ave , Oswego, NY 13126 , USA


EC Online
What is EC Online? 
EC Online is a personalized study tool and powerful learning companion throughout your EC journey. Please see: Pre-arrival instructions.

When can I access EC Online? 
You will have access to EC Online as soon as you receive your booking confirmation. Start by logging in here:

When can I do with EC Online? 
  • Complete your placement test  
  • Fill in the pre-arrival survey
  • Access a bank of study materials to start learning before you even leave home


Arrival at Airport
I want an EC airport transfer, can I arrive at any time? 
If you have booked accommodation with EC you must arrive at the airport between 08:00 and 20:00. Late/early arrivals may be asked to book alternative accommodation.

What information do I need to give to book an airport transfer? 
Please provide your flight number, arrival time, terminal and airport of origin – minimum 2 weeks in advance 

Who will I meet at the airport? 
You will meet an EC transportation representative holding an orange EC Oswego sign at the terminal information desk. 

What should I do if I cannot find the EC representative?
If after 10 minutes you cannot see the EC representative, just call 1 315 569 6409 (from the information desk or a mobile phone). Please leave a voicemail if you cannot reach anyone. (Useful phrase to use: Hi, My name is (Maria Angeli). I am from (Italy). My student number is (123456). I cannot find my EC representative. I am at __________________. 

What should I do if I have missed my flight or my flight is delayed? 
You should notify EC by calling or texting 1 315 569 6409 (from the information desk or a mobile phone) to rearrange your transfer time and avoid additional cost. Please leave a voicemail if you cannot reach anyone. (Useful phrase to use: My name is (Maria Angeli). I am from (Italy). My student number is (123456) and my flight has been changed. My new flight number is (1234) arriving at (time).
What should I do if I haven’t booked an EC transfer?
A taxi is the best way to get to Oswego from the Syracuse airport. If you did not book an airport transfer, you can take any taxi from the airport to Oswego. It is recommended that all students book an airport transfer.

Arrival at EC Accommodation

What should I expect at my EC accommodation? 
You will receive a warm, personal welcome if you book the campus housing. Upon arrival, you will be met by a representative fully briefed on how to make you feel comfortable and prepared for your first day of lessons.  

First Sunday Activities

What should I do on the Sunday before school starts? 
You will have the option of participating in activities arranged by EC. This is an opportunity to meet other new EC students, relax and be introduced to your new city together. With an EC staff member on hand, you can also ask any questions you may have. We will notify you of the Sunday activity schedule around 2 weeks before you start school.

Your First Day at School

How can I find my way to school?
You can find this information on your EC Accommodation Profile, or feel free to ask your host family or residence. 

What if I haven’t booked EC accommodation? 
EC Oswego is located on Sheldon Ave at SUNY Oswego. We are located in the Mackin Complex, which is situated between Moreland and Lonis Hall. We are across the street from Sheldon Hall and Rich Hall. Please reference the campus map: It is helpful to familiarize yourself with the campus map prior to arrival. 

What time should I arrive? 
8:30 am 

What should I bring with me? 
It’s important to bring these documents with you on your first day:

  • I-20 form(s) (F-1 students only)
  • Visa and passport
  • Proof of health insurance covering length of programme. This is required for you to start lessons
  • Your credit card to pay a deposit if you have booked an EC Residence

What can I expect on my first day? 
You’ll experience the best possible welcome into the EC family on your first day. Enjoy undivided staff attention in a relaxed, friendly atmosphere. Here’s what your first day will include:

  • Detailed schedule of the day
  • Orientation talk
  • The remainder of your placement test (speaking and writing)
  • ‘How We Learn’ – Session on how you’ll succeed with EC, including our teaching styles and methods
  • ‘Living in our City’ – Session on local sights and useful information about the area
  • Welcome tour of the school
  • Welcome activity (Your first day will end at around 14:30pm there are optional on campus events in the afternoon
What will my timetable be? 
You will receive your timetable at school on your first day. 

Frequently Asked Questions

What happens on public holidays? 
Schools do not open on public holidays, so if Monday is a public holiday, your first day at the school will be on Tuesday. Public holidays are listed below

2016 Public Holidays on a weekday: 01 January, 18 January, 15 February, 30 May, 04 July, 05 September, 10 October, 11 November, 24 November, 25 November, 26 December.
2017 Public Holidays on a weekday: 02 January, 16 January, 20 February, 29 May, 04 July, 04 September, 09 October, 10 November, 23 November, 24 November, 25 December.

What do I do if public transportation is temporarily unavailable?  
In case of bad weather, public transport strikes etc, please check the EC Oswego Facebook page for any important updates or call the emergency number.