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EC Sydney Pre-Arrival to First Day

School Number

+61 2 8066 7992

Emergency Number

(For use outside of office hours only)

+61 430 199 771


EC Sydney,
Level 1, 63 Oxford Street,
Darlinghurst NSW 2010,


Arrival at Airport
All unaccompanied minors (under 18 year olds) are required to book an airport transfer service at time of enrolment for arrival and departure unless the student's parents provide written consent or evidence that they, a family member, or family friend to collect the student together with the appropriate identification and contact details. 

I want an airport transfer, can I arrive at any time?
A transfer service from the airport to your accommodation can be pre-booked with EC English. Alternatively, taxis and shuttle services are available at the airport. Please note that if you are staying with a host family, they do not personally provide a transfer service, so this should not be requested. 

What information do I need to give to book an airport transfer?
Please provide your flight number, arrival time, terminal and airport of origin – minimum 2 weeks in advance.

Who will I meet at the airport?
Please DO NOT leave the airport until you have spoken to the driver or campus staff. There may be an additional charge if we receive changes less than 48 hours prior to arrival. Booked transfers will be considered 'non-refundable' if you have not met the driver more than 90 minutes after the flight's actual arrival time.International Airport Pick Up - When you arrive at the International airport, go straight to custom and immigration and after you pick up your luggage, please go through your arrival gate (Gate A or Gate B) and go directly to meet our driver at McDonalds. After coming out from the arrival gate, turn right and walk straight until you see McDonalds.  At McDonalds, you will find your driver waiting for you holding a sign with your name on it.Domestic Airport Pick up - for Terminal 2 (T2) and Terminal 3 (T3) - When you arrive at Sydney Domestic Terminal, meet your driver at Baggage Carousel 5. After you pick up your luggage, go directly to Baggage Carousel 5 and you will find your driver waiting for you holding a sign with your name on it.

What should I do if I cannot find the Driver, if I have missed my flight or my flight is delayed?
Please note: ANY changes to your arrival details – flight delayed, flight cancelled or flight changed or if you cannot find the driver holding the sign with your name on it, it is very important that you contact the driver on (+61) 447 305 492 (Outside Australia) or 0447 305 492 (Inside Australia). If you are unable to reach or locate the driver, please call Vanessa Leong (Embassy Student Services Manager) (+61) 430 199 771 (Outside Australia) or 0430 199 771 (Inside Australia).

What should I do if I haven’t booked an airport transfer?
Taxi, shuttle and train services are available at the airport. The shuttle service schedules can be found on

Useful transport links:
Bus, Train, Ferry & Light Rail:
Routes & Timetables:

Transfer to your accommodation: 
If you have chosen to use our airport transfer service, you will be met at the Airport and transferred directly to your accommodation.

Arrival at EC Accommodation
What should I expect at my EC accommodation? 
You will receive a warm, personal welcome, whether you have booked home stay or residence. All our hosts are fully briefed on how to make you feel comfortable and prepared for your first day of lessons.

Your First Day at School

How can I find my way to school? 
You can find this information on your Accommodation Profile, or feel free to ask your host family or residence.
What if I haven’t booked EC accommodation?
You can enter your address together with the Sydney campus address into the Trip Planner. This will advise you on the best route and modes of transport to get to/from School.

What time should I arrive? 

What should I bring with me? 
It’s important to bring these documents with you on your first day:

  • Passport
  • Pen/Pencil
  • OSHC insurance policy (if you arranged your own cover separately and not with your enrolment with us)
  • Mobile/Tablet
  • Sponsorship Letter  (If applicable)

On day one, students meet all key centre staff, take a placement test to determine their level and receive an orientation to the centre. The orientation process involves an introduction to teaching methods, resources and facilities as well as an introduction to key members of staff and information about the school, the city, accommodation and the social program. Students will also be given information about their course, advice about studying and learning as well as a tour of the school and its facilities. They will meet accommodation staff and/or student services staff, who will provide practical information and advice.

 What can I expect on my first day?

You’ll experience the best possible welcome into the family on your first day. Enjoy undivided staff attention in a relaxed, friendly atmosphere. Here’s what your first day will include:
Registration forms, passport, visa and insurance 
Welcome to Campus/Meet other students
Placement testing 
Campus tour
Induction - Get to know the school and staff 
MEE / Planning your Personal Learning Plan / First 5 weeks
Welcome activities

What will my timetable be? 
You will receive your timetable at school during orientation

Frequently Asked Questions

What happens on public holidays?
Schools do not open on public holidays, so if Monday is a public holiday, your first day at the school will be on Tuesday.

Public Holidays

1 January, 28 January, 19 April, 22 April, 25 April, 10 June, 7 October, 23 - 27 December


EC English Australia Pty Limited delivers English language courses on behalf of Study Group Australia Pty Limited trading as Embassy English, CRICOS Provider Code: 01682E, ABN 88 070 919 327.